Welcome
The Institute for Information Systems (WIN) was established on January 1, 2025 at the Karlsruhe Institute of Technology (KIT). The founding of the WIN Institute at KIT is a response to the growing importance of investigating and designing the digitalization of economy and society from a socio-technical perspective.
The mission of WIN is to create value from information! We strive for top-tier research in information systems and related fields, leveraging unique research infrastructures, strong community ties, and close collaboration with business, society, and politics to drive innovation. We deliver solutions for real-world problems, and inspire as well as challenge our students through research- and practice-based teaching.
The following research groups belong to WIN:
Information Systems I | human-centered systems lab (h-lab) | Prof. Dr. Alexander Mädche |
Information Systems II - Digital Energy Markets | TT W1 N.N. |
Information Systems III | Prof. Dr. Jella Pfeiffer |
Information Systems IV - Digital Platforms & Services | TT W1 N.N. |
Information Systems V - Information and Market Engineering (IM) | Prof. Dr. Christof Weinhardt |
In addition, two industry-on-campus groups belong to WIN:
Digital Service Innovation (DSI) - IBM Industry-on-Campus Group | Prof. Dr. Gerhard Satzger, Dr. Carsten Holtmann |
Dr. Rainer Hoffmann, Dr. Sebastian Sternberg |

Both talks will explore how AI agents are utilized in their respective workplaces—software engineering at SAP and customer service at Allianz. Furthermore, they will provide insights into what challenges are to faced and share lessons learned on how they overcome them. Feel free to join us at the lecture hall (building 10.11, Room 213)!
More
Florian Onur Kuhlmeier successfully defended his PhD thesis titled “Personalizing Mental Health Chatbots for Young People“ on June 25th, 2025. His work contributes to research and practice in the design of personalized chatbots to support mental health for young people. It articulates concrete design recommendations, provides empirical evidence on the effectiveness of personalization strategies, and establishes an innovative approach for the low-risk, effective evaluation of LLM-based mental health chatbots.
More
The paper co-authored by Florian Kuhlmeier, Luise Bauch, Ulrich Gnewuch and Stefan Lüttke investigates the problems faced by youth with depression and their adaptive coping strategies, as well as attitudes, expectations, and design preferences for chatbots designed to treat depression. A qualitative study, consisting of a semistructured interview and a concurrent think-aloud session, in which participants interacted with a chatbot prototype with 14 youth with a current or remitted depressive episode as conducted.
More
From 27–30 Mai 2025, the SGEM research group had the pleasure of participating in the European Energy Market Conference in Lisbon, Portugal. Four members of our team — Laura Selgrad, Christina Speck, Oliver Resch, and Leo Semmelmann — attended the conference and presented three accepted papers.
More
Human-AI collaboration typically benefits from AI being able to explain its reasoning. While in computervision (CV) there are good methods to technically articulate the foundations of AI responses, they can hardly be understood by humans. Our approach is to link explanations to human-understandable concepts.
_rdax_98s.jpg)
We are delighted that the paper "Designing Context-Aware Urban Citizen Science Systems for Sustained Citizen Engagement: A Pilot Study in Urban Heat Island Detection" by Niklas von Heyden (KIT, WIN, h-lab) and Jeff Parsons (Memorial University of Newfoundland) won the 1st Runner Up Award for Best Conference Short Paper at ECIS 2025
More
Bachelor's and master's students studying information systems (IS) at KIT can apply for an IS scholarship. The scholarship will start on October 1st, 2025 and will run for 12 months. Scholarship holders are supported with 300 Euros per month. The scholarship is awarded by the non-profit association "Die Wirtschaftsinformatik e.V." and serves to promote young people in the field of IS.
More_cut_rdax_98p.jpg)
We are happy to welcome Doga Dogan (https://www.dogadogan.com), research scientist at Adobe Switzerland. He will give an industry talk titled “Ubiquitous Metadata: Design and Fabrication of Embedded Markers for Real-World Object Identification and Interaction” as part of our B.Sc. lecture Foundations of Interactive Systems (FOIS) on July 15th, 2025, at 9.45 AM. Doga Dogan (PhD’24 from MIT CSAIL) focuses on embedding intelligent interactions and machine-readable information into everyday items.
More_cut_rdax_1024x768_98p.jpg)
WinPod is a digital service provided by the Institute for Information Systems (WIN) at the Karlsruhe Institute of Technology (KIT) that leverages AI to convert research papers into high-quality audio content, making scholarly work at the Institute for Information Systems (WIN) more accessible and easier to digest.
More_cut_rdax_98p.jpg)
Agentic Enterprise Systems are enterprise systems (like ERP, CRM, or Business Intelligence & Analytics Systems) that leverage AI agents with autonomous, goal-directed behaviors to make decisions, execute tasks, and adapt dynamically.
More
Google is shaping how generative AI is evolving from simple tools to "Agentic AI," capable of autonomous reasoning and action within organizations. The industry talk will showcase real-world applications like L'Oréal's media generation using Vertex AI and explore the potential of Agent Development Kits for building custom AI agents. The industry talk will take place remotely.
More
This year, the Karlsruhe Institute of Technology (KIT) celebrates its bicentennial anniversary. As part of the festivities, KIT welcomed the public on May 17 during its annual "Tag der offenen Tür" (Open House Day). Some of our young researchers had the chance to present their latest research.
More